Build the Record / Start here

Someone won’t make it right. Build the record.

If a company has wronged you and you are trying to get it fixed, the single most useful thing you can do is put your evidence in order — dated, complete, and quoted exactly. This walks you through it, step by step, for free. It works on a phone.

§ 1  What is this, exactly


It is a set of instructions you hand to an AI assistant.
You copy a step from this site, paste it into a free AI assistant like Claude or ChatGPT, and it asks you questions and builds the document. You supply the facts and the files. It does the organizing.
You do not need a computer, an account here, or any money.
A phone is enough. There is nothing to sign up for on this site and nothing to pay, ever. We never see your documents — the work happens between you and whichever assistant you choose.
It takes real time.
Several hours, usually spread across several days. Not minutes. What you get at the end is the thing that makes a company, a reviewer, or a lawyer take you seriously.
It is not a lawyer, and it is not a lawsuit.
It builds the paper record. Sometimes that record is enough on its own. Sometimes it is what you bring to a lawyer so they can start fast instead of charging you to sort through a shoebox.

§ 2  Pick your situation


Health insurance denied my claim

They refused to pay for care, or refused to approve it in advance. Appeals have deadlines — start here today if a letter just arrived.

Start →

My car keeps breaking

You bought or leased it, something keeps going wrong, and the dealer or manufacturer has not fixed it.

Start →

A contractor took my money

You paid for work on your home and it is unfinished, defective, or never started.

Start →

Something else? The method is the same for most disputes decided on paper. Start with the one closest to your situation — the steps translate.

§ 3  If a deadline is close


Act first, organize second If you have a letter with a deadline on it — an appeal window, a response date, a notice period — do not wait until your evidence is tidy. File something on time, even if it is one imperfect page saying you disagree and that documentation will follow. A late perfect appeal is worth nothing. A timely imperfect one keeps your rights alive. Then come back and build the record.

§ 4  What you need before you start


Your documents, wherever they are.
Photos on your phone, emails, texts, letters, bills, receipts, portal downloads. They do not need to be organized — that is the whole point. Do not delete or rename anything.
A free AI assistant.
Any of these work. Open one in another tab or app, then come back and start your guide.

§ 5  Honest limits


Not legal advice

This site cannot tell you whether you will win, whether you have a case, or what the law is where you live. Deadlines and rights vary by state and by the kind of plan or contract you have — never take one from here. Always check it against the official source, and have the assistant show you where it got it.

AI assistants get things wrong. They invent citations and dates. The steps here tell the assistant not to, and tell it to quote your documents exactly rather than summarize them — but you are still the one who has to check. Nothing goes out with your name on it that you have not read.

When the stakes are high, bring what you build to a lawyer. Your state bar association runs a referral service, and lawhelp.org lists free and low-cost legal help by state.

§ 6  Who made this


A volunteer project, given away free. It came out of one person’s real dispute; everything specific to that case was removed and everything repeatable was kept. It is open source, so anyone can read exactly what it tells the assistant to do, and lawyers are welcome to correct it.

Nobody is on duty. There is a contact page, but replies are not guaranteed and can take a long time. Everything you need is already on this site — you do not have to write to anyone to use it.