§ 1 Read this first — it protects you
- No one here is your lawyer. This project cannot advise on your individual
case, and writing to us does not create an attorney-client relationship. We publish
methods for organizing evidence; we do not evaluate claims.
- If a deadline is near, act first. Do not wait for a reply from us before
filing an appeal, response, or notice that has a clock on it. A timely, imperfect
filing preserves rights; a perfect email to us preserves nothing.
- Send no case documents. No contracts, medical records, denial letters,
photographs, or anything confidential — about your case or anyone else's. This
mailbox is not a secure channel and the project never accepts real case files.
Anything sent anyway will be deleted unread as far as practicable.
- Nobody is on duty. This is an unfunded volunteer project. A person does
read the mailbox, but there is no guaranteed reply and no response time — some
messages are answered in days, some in months, some not at all. That is not
indifference; it is one person with no staff. If your situation is urgent, your
state's legal-aid office or bar referral service is the right call, not this
address. Everything the project offers is already on this site — you never
need to write to anyone to use it.
§ 2 What this mailbox is for
Questions about using the
methods; fixes and improvements from real use; anonymized outcomes (what held up,
what didn't — with every identifying detail removed); jurisdiction signpost
contributions; lawyers volunteering review time; press.
§ 3 Write your message
No email app configured? Copy the message and
send it from any account to mailbox@buildtherecord.org.